Frequently Asked Questions
Everything about our Canadian interviewing programs—curriculum, schedules, pricing, certificates, and policies.
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What skills will I learn in the Story Interviewing program?
From research planning to advanced narrative techniques.
What skills will I learn in the Story Interviewing program?
From research planning to advanced narrative techniques.
You’ll master interview planning, stakeholder mapping, question funnels, active listening, on-the-fly reframing, and turning raw transcripts into structured story arcs fit for reports, cases, and content.
How is the course delivered—live, self-paced, or hybrid?
Choose the format that fits your availability.
How is the course delivered—live, self-paced, or hybrid?
Choose the format that fits your availability.
We offer weekly live sessions with instructors, self-paced modules with templates and exercises, and a hybrid track that blends both. Recordings are available for all live sessions.
What does the program cost and do you have installments?
Transparent pricing with flexible options.
What does the program cost and do you have installments?
Transparent pricing with flexible options.
Tuition starts at CAD $890 for the self-paced track and CAD $1,590 for live cohorts. Installments are available through monthly payments at no interest for eligible learners.
Will I receive a certificate recognized in Canada?
Verify your achievement with a shareable credential.
Will I receive a certificate recognized in Canada?
Verify your achievement with a shareable credential.
Yes, graduates receive a verifiable digital certificate with an ID link suitable for LinkedIn and employer verification across Canada.
What is your refund and deferral policy?
We understand plans can change.
What is your refund and deferral policy?
We understand plans can change.
Full refunds are available within 7 days of purchase if you have not attended a live session. Deferrals to a future cohort are free up to 48 hours before a live session begins.
What tech do I need to participate?
Minimum setup and recommended accessories.
What tech do I need to participate?
Minimum setup and recommended accessories.
A laptop, stable internet (10 Mbps+), and a microphone. A webcam and headphones are recommended for the best live session experience.
Are there deadlines for assignments?
We support flexible but guided timelines.
Are there deadlines for assignments?
We support flexible but guided timelines.
Each module has a suggested deadline and accompanying reminders. You can request extensions via the student portal without penalties.
Is the content adapted for Canadian contexts?
Case studies across provinces and sectors.
Is the content adapted for Canadian contexts?
Case studies across provinces and sectors.
Yes—examples and legal considerations reflect federal and provincial realities in Canada, including privacy legislation and sector-specific norms.
Do you provide 1:1 feedback or coaching?
Personalized guidance accelerates learning.
Do you provide 1:1 feedback or coaching?
Personalized guidance accelerates learning.
Yes—coaching add-ons include two 30-minute sessions per module and detailed rubrics applied to your interview plans and transcripts.
Is closed captioning available for live sessions?
Accessibility is important to us.
Is closed captioning available for live sessions?
Accessibility is important to us.
Live auto-captions are provided in English and French where available. Transcripts are uploaded within 48 hours after each session.